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Profilübersicht

Check-in / Retrieve booking

First name

Last name

Booking or e-ticket number

Add your booking to your profile

Information regarding your future trip

Everything about hygiene measures, travel destinations and rebooking options.

To the information hub

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If you want to refund your flight, please use our refund form.

To the refund form

Rebooking without time pressure

You would like to rebook, but you don’t know yet where to and when? You can secure your ticket value and up to CHF 50 discount now online.

Get a Flight Value Voucher now

Coronavirus information hub

All information on hygiene measures, travel destinations and rebooking options at SWISS.

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Information about our customer support, tarmac delay plan, corporate programs and other services.

Customer Service Plan

SWISS in the USA

Competitions, special offers and news just for you. Dive into the World of SWISS in the USA.

Find out more

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On intercontinental flights, you can adjust the baggage limits to your requirements. In Economy Class, you can choose between our unbeatably low-priced hand baggage rate Light, or Economy Saver, Economy and Economy Flex, which include one item of baggage and a lot of other extras. The information in the table applies per person on all SWISS flights.

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